Account Manager Customer Team H/F - 69

DataGalaxy is a leading data and AI product governance platform that helps organizations connect strategy, product management, data discovery, and business impact in a single, collaborative experience. Our platform empowers cross-functional teams to design, deliver, and scale trusted data & AI products that drive measurable business value.

At DataGalaxy, we live by our values: Be Intentional - clear, bold, and humble. We're looking for motivated, creative minds who share this mindset. Join a team that's enthusiastic, welcoming, and full of energy - where it's easy to belong and make an impact!


Since day one, DataGalaxy has been guided by a simple conviction: data creates value when people align on it, adopt it, and turn it into business outcomes. Metadata is not the destination. It is the foundation that makes this possible. That's why DataGalaxy built the value governance platform, a business-first approach that connects data and AI strategy to execution, IT teams to business teams, and metadata to business outcomes. The platform includes two core products: DataGalaxy Catalog and DataGalaxy Portfolio Center. Catalog is a metadata center to provide context, build trust, and ensure compliance. Portfolio Center is a product management tool to show value creation from initiatives and champion alignment from C-levels to business stakeholders. Founded in France and expanding rapidly across Europe and the United States, DataGalaxy is trusted by over 200 global enterprises, including Dior, Airbus, and SwissLife. The company is committed to driving data culture and literacy by helping organizations deliver metadata to the agents and value to the people.

Our values: Be intentional. Be clear. Be bold. Be humble.

DataGalaxy's Customer Experience team manages and develops a fast growing client portfolio, builds long-term relationships with decision-makers to maintain and grow DataGalaxy's presence.

Our objective: Provide the absolute best service across all customer touch points to increase customer general satisfaction and success with DataGalaxy.

We are seeking a results-driven Account Manager with the below mission and responsibilities :

- Build and maintain strong relationships with C-Level, Executive Management, and various stakeholders within each account: understand their use cases, success metrics and monitor their project success.
- Create, drive and increase revenue within a dedicated accounts portfolio
- Develop account management plan for upsell and retention strategy
- Develop business in your accounts to meet your annual ARR growth target
- Suggest innovative solutions to meet customer needs.
- Coordinate customers' testimonials and references to support the Account Executive team developing new business.